Page tree
Skip to end of metadata
Go to start of metadata

Objective: Display the number of open incidents (Snapshot of incidents having one of the statuses : Created,Open, New and In Process )

Answer: Use the DP_ITSM data provider and a PIE_CHART  with the metrics: Number of Open Tickets



  1. Set Time Frame: Period/Resolution. (ex: Last Month / Month).
  2. Select the PIE_CHART renderer.
  3. Select the DP_ITSM data provider.
  4. Select the metric
  5. Select the transaction Type ( ex : SMIN )


  • No labels