Root cause:
SNC configured at SAP GUI but not at the SAP.
Solution:
either disable SNC at the SAP GUI (“Network” tab of the SAP Logon entry) or configure / enable SNC at the SAP server.
SAP Support component:
- BC-FES-GUI if this is just a configuration issue with regards to SAPUILandscape.xml or the installation of SNC.
- For the SNC configuration itself, including at the SAP server, the correct component is BC-SEC-SNC.
Additional test that can be performed:
- Logon to the SAP system (e.g., without SNC), access the transaction RZ11 and display the value of the parameter “snc/enable”. It will be zero.
- At SAP GUI end, executing the NwCheckWorkstation as per SAP Note 1099439 Installation check for SAP GUI -to check the installation of GUI and SNC.