Page tree
Skip to end of metadata
Go to start of metadata

<screenshots pending>

Possible root cause:

  • The most common occurrence of this error is associated to the usage (or not) of IPv6 and an incorrect definition of the “localhost” address.

Possible solutions:

  • If IPv6 is not used, remove the environment variable “SAP_IPv6_Active” at the end user’s computer. All SAP GUI and SAP Logon windows must be closed, and the SAP Logon must be started again after the environment variable was removed.
  • If IPv6 is used, edit the “hosts” file (C:\Windows\System32\drivers\etc\hosts) and confirm that the correct definitions of “localhost” are maintained, ensuring that the IPv6 definition comes before the IPv4 definition:

    ::1			localhost	localhost

SAP Support component:

  • No labels