With support package 184.108.40.206 and 220.127.116.11 a new safety check has been implemented to compare the downloaded file size from content server with the file size stored in KPRO metadata. (PLM-29038)
You get the error E8999 or E30080 like this:
Possible Causes 1
This note is a prerequisite, maybe it is missing:
2586133 - To return File size as part of exporting parameter in CDESK_SRV_GET_FILES
Possible Causes 2
The file size is stored in the checkin process. If there is a 3rd party checkin process (e.g. conversion server) which does not provide this info no data is stored in KPRO metadata then.
- ECTR saves the checkin file size with FM /DSCSAG/DOC_CHECKIN_GET_URL - Table IT_DOCUMENTFILES_IN - Field FILE_SIZE.
- ECTR reads the checkin file size with FM /DSCSAG/DOC_CHECKOUT_URL2 - Table ET_DOCUMENTFILES - Field FILE_SIZE
Known Errors and Solutions
Install note 2586133.
If the note does not help you can switch of the safety check with this preference:
Read suggested related topics: