Product Lifecycle Management
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Introduction

This issue affects version 5.2.6.0 / 1.1.6.0 only. 

Question or Problem

Scenario:

  • You try to download the files of a document. 

Problem:

  • You get the error:

    E02501 = No original available for document '%1' . - Please check if the DTypes have been uploaded to SAP system.
E02501 = Es ist kein Original für das Dokument '%1' verfügbar. – Bitte prüfen Sie ob die DTypes ins SAP-System hochgeladen wurden.
  15:58:59  
    [Stack Trace]
    plm.proc.doc.checkout.PlmProcessCacheUpdate.moveToInodeMoveUpFirstLevelUnzip2(PlmProcessCacheUpdate.java:982, C:\ENTWICKLUNG\intellij_git\ectr-platform\core\plm++\target\classes)
    plm.proc.doc.checkout.PlmProcessCacheUpdate.handleFSoperations(PlmProcessCacheUpdate.java:653, C:\ENTWICKLUNG\intellij_git\ectr-platform\core\plm++\target\classes)
    plm.proc.doc.checkout.PlmProcessCacheUpdate.performTransferDirect(PlmProcessCacheUpdate.java:509, C:\ENTWICKLUNG\intellij_git\ectr-platform\core\plm++\target\classes)
    plm.proc.doc.checkout.PlmProcessCacheUpdate$TransferAction.compute(PlmProcessCacheUpdate.java:379, C:\ENTWICKLUNG\intellij_git\ectr-platform\core\plm++\target\classes)
    java.util.concurrent.RecursiveAction.exec(Unknown Source, /java.base)

 

Caused by

The Dtype configuration switch rename_master_original_at_checkout="yes" . 

Workaround 

Don't use the switch rename_master_original_at_checkout="yes" in your Dtype.

Solution

Use ECTR 5.2.6.1 or 1.1.6.1 as soon they are available (see PLM-33811 in release notes).