Skip to end of metadata
Go to start of metadata

... as a new user

STEP 1

Get started with all the features provided

  • Take a Guided Tour, a graphical overview on where to find what and how to benefit from all the portal features.
  • Afterwards, have a quick look at the SAP Support Portal Help.

This concise 2-page graphical overview will
make you familiar with the portal's user interface.

STEP 2

Setup your personal settings under 'my Profile'

  • Sign up for single sign-on with SAP Passport so you don't need to remember your user ID or password when accessing the SAP Support Portal and the SAP support applications.

... as a new super-administrator

STEP 1

Find out about tasks and responsibilities

STEP 2

Start administering users

Use the functions under 'Data Administration' > 'User Data' (service.sap.com/user-admin) for user administration.

... after ordering new software

STEP 1

Find out how to enable your acquired software
Read more about necessary first steps to download software and obtain license keys for SAP Business Suite and SAP BusinessObjects products.

STEP 2

Download software and obtain license keys
Use the functions under 'Downloads' (service.sap.com/swdc) and 'Keys & Requests' > 'License Keys' (service.sap.com/licensekey) for software download and license key requests.