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Service Inventory Optimization (SIO)

 Service Inventory Optimization (SIO)  is a module from MCA Solutions that complements and extends SAP's Service Parts Planning (SPP) application with service parts forecasting and inventory optimization.  SIO has a certified integration with SPP that uses Enterprise Services for Service Parts Planning which can be seen here.


  • Composite forecasting which blends historical demand, installed base and service entitlements, along with causal factors based on data availability and stage in product lifecycle.
  • Multi-echelon, multi-indenture optimization to determine what to stock, at what location and at which level of the service BOM.
  • Contract coverage analysis.
  • Fill rate or availability driven service levels with budget constraints.  


SIO Collateral


KLA-Tencor (IM&C)
Tellabs (High Tech)
Rockwell Collins (A&D)


MCA Solutions' Service Inventory Optimization (SIO) works seamlessly with SAP® Service and Asset Management to provide advanced spare parts forecasting, planning, and optimization across global multi-echelon service delivery networks. MCA has helped organizations such as Rockwell Collins, KLA-Tencor, and the US Navy to reduce inventory by 10% to 50%, increase customer service levels, and drive more profitable service contracts.

By combining MCA's Service Inventory Optimization (SIO) with SAP Service Parts Management, the integrated application delivers the most complete and market-leading capabilities to address demanding spare parts management planning requirements.

The tightly integrated joint application has integration through SAP's enterprise services that are supported by SAP and MCA for current and future releases, reducing lifecycle costs for implementation and support.


MCA Solutions, Inc.
2 Penn Center Plaza
Philadelphia PA 19012
Tim Andreae, SVP Marketing, MCA
Ph: 1 617-823-0664

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